Inspiring Leadership Program

Inspiring others to greatness is a soft skill desired by many, yet mastered by few. However, the key behaviors of an inspiring leader can be learned, including authenticity, effective communication, and vulnerability. In other words, inspiring leaders are made, not born. And even the most influential characteristic of an inspiring leader - the ability to make and emotional connection with a team – is achievable by building upon one’s key strengths, personality and leadership approach.

Program at a Glance

Designed for emerging and front line leaders who are growing their leadership communication skills, credibility, and influence to inspire others, this program includes:

40 Developmental Hours
Collaborative & Interactive Learning Environment
Immediate Practical Application of New Skills
Integrated Leader Support
Networking Opportunities
Idea Exchanges

Learning Objectives

Participants learn how to inspire and influence their team to success through our Inspiring Leadership program. Program workshops help participants:

Think and act beyond self interest
Empower others to develop a passion for their work
Inspire and influence others to higher performance
Build confidence in leading others

Business Outcomes

Upon completion of the program, participants are invigorated to develop their own service-oriented leadership style in the workplace. In turn, organizations experience the following:

Stronger relationships built on respect, trust, and service
Improved employee engagement and retention
Increased productivity and overall performance
Boosted organization

Lakeshore’s Workforce Solutions provides a unique bridge between the resources of the college and the needs of business and industry. It’s your connection to customized training and assessment services, regardless of the size of your business.

The Inspiring Leadership program is delivered as a series of ten, four-hour interactive workshops supplemented by reading assignments and book discussions of The Servant: A Simple Story About the True Essence of Leadership by James C. Hunter.

1

Introduction to Servant Leadership

Define what it means to be a servant leader. Assess your own servant leadership skills. Develop an action plan to improve service leadership skills and competencies. A servant (service) leader philosophy can be transformational to an organization. Participants learn what employees want and understand how to help them be the best they can be.

2

Peer Today and Boss Tomorrow

Help new participants understand the role of supervisor. State how the role of supervisor is different from that of a non-manager employee. Navigate the new and changing role by applying four strategies to help you make the transition from peer to boss. Employee and Organizational Benefits: Reduced stress and frustration. Increased efficiency and effectiveness. More respect and recognition within the organization. Increased job satisfaction and personal satisfaction. Enhanced ability to attract and retain loyal customers. Improved productivity.

3

Basic Leadership Principles

The Basic Principles provide a foundation of leadership that if used consistently, will begin the transformational leadership journey in one’s organization. These principles are tied to CARES values throughout the program.

4

DiSC- Understanding your Communication Preferences and Those of Others

In this hands-on workshop, participants will assess their own communication preferences and identify their style. There will also be an exploration of the basic styles and a “prescriptive” tool provided to help understand how to approach and work with others of similar and differing communication styles.

5

Ensuring a Respectful Workplace

This workshop is about valuing differences. The participant will put into practice the skills learned so far in the series to examine strategies to ensure overall cultural competence and a safe working environment.

6

Documentation and Reporting

A step into a management role infers acting on behalf of the company in some respects. This workshop focuses on the role of HR “proxy” – learning the legal necessities of documentation, reporting, leaves, and more.

7

Assertive Communication

Many people confuse the words assertive and aggressive and believe they are being assertive when they are not. Participants will explore the four basic kinds of communication styles and learn to benefit from using the only style that is Win-Win in the workplace.

8

How to Conduct Effective 1-1’s & Giving Constructive Feedback

How to give and receive constructive Feedback. Five Key Actions and Practice Situations. What is a 1-1? Why is an agenda needed? Who schedules? What should be on the agenda? How to communicate with employees and develop a better relationship. Helping them grow professionally and personally.

9

Developing the Currency of Trust

Employee Engagement is the way to win the hearts, hands, and minds of employees. In this fast-paced and hands-on workshop, leaders will learn about the behaviors that develop trust and leads to engaged employees. Engaged employees deliver better, more effectively and creatively to their organizations.

10

Holding Yourself and Others Accountable

How to hold ourselves and employees accountable. Having crucial conversations when performance or behaviors need correcting. Tips and tools for successful coaching (Attitude, Skills and Behaviors). It all starts with us. We teach people how to treat us and exactly what they feel they can “get away with” based on what we allow or what goes unchecked. Chocked full of tips and techniques for keeping employees on track.